Cougar Swim School Refund Policy
What if I miss a class?
We hope that you can attend every class to help your child progress. We teach regardless of weather, unless there is thunder and lightning in the area. There are no make-ups or refunds for missed classes unless the pool is closed due to mechanical or chemical reasons. Should this happen our make-up day will be on Friday.
If your child has a fever, infection, or diarrhea, do not attend class.
Please call us and if we will work with you to make-up the class during the session.
What if I need to cancel?
We offer all swim levels during each of the class times and hopefully there is one that fits your busy schedules.
However, if you choose to cancel your session of swim lessons or Aqua Day Camp, please let us know immediately. There is a $50 cancellation fee once you have reserved your spot, whether that is over the phone, email, or in person with your instructor.
However, if you have already started a session, please keep in mind we do not offer refunds.
Cougar Swim School offers swimming and diving lessons, as well as water polo clinics, Junior Life Guard training and other aquatic camps in the Santa Cruz area.
208 Prospect Heights
Santa Cruz, CA 95065